Perguntas Frequentes (FAQ)

Yes, JRS users can request the IO IT (io.it@jrs.net) to create an email alias for the user's account.

What is an Email Alias in Outlook?

An email alias is an additional email address that forwards directly to your primary inbox. Think of it as a nickname for your main email address. In Outlook, an alias can be created without requiring a new mailbox. The alias email address serves as alternative entry points for your email. 

At JRS, because your primary address is firstname.lastname@jrs.net, an alias allows you to use a different, more easily remembered or professional address without creating a completely separate mailbox.

How it works at JRS (with the UPN context):

Your primary email address is based on your government ID (firstname.lastname@jrs.net). An alias lets you use a different address, for instance, if you prefer to go by a nickname. Emails sent to alias@jrs.net will be received in your firstname.lastname@jrs.net inbox.

Common Usage Scenarios for JRS Employees:

Here are some practical ways JRS employees can use aliases:

• Preferred Name Usage: As mentioned, someone named Ignatius Loyola might use an alias like nacho.loyola@jrs.net instead of his formal name. This provides a more friendly and recognizable address for colleagues and clients.

Emails sent from an alias will still display the user's primary address (firstname.lastname@jrs.net) as the sender.